Sorting Hits in Your Inbox
We recommend that you sort new hits in your inbox immediately. This helps you quickly see which hits our crawler has found.
You have four main categories for sorting:
Legal: Hits where you are certain the image is used legally (valid license or other authorization).
Illegal: Hits where the image is used without authorization. Sorting into this folder does not automatically submit a claim. For submitting claims, see the article “Submitting a Claim.”
Unsure: Hits where it’s unclear if the usage is authorized. Place them here and verify the authorization later. You can move hits to another folder once clarified.
No Match: Hits that do not correspond to your image (false positives). This helps improve the algorithm. If the hit partially matches your image (e.g., in a collage), you can swap the original image from your collection.
Automatic Sorting
Some hits are sorted automatically into special folders:
Duplicated: The same image on the same domain has already been submitted. If you believe it should be claimed, contact Customer Service. You can view these under Duplicated Hits.
Unsubmittable: Hits that cannot be submitted as a claim for various reasons will be classified as unsubmittable. Contact us with the domain name to learn more.